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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dariella Leija

Dariella Leija

July 25, 2025

5  out of  5
rating by Dariella Leija
"I can’t say enough good things about the crew at Cara Castellow State Farm. They are all so individually amazing. Cara, Brittney, Brenda, Crystal are absolute best! Huge shoutout to Shelley for continually following up and binding my policy when I was all over the place doing 1000 things at once."
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Auggi Chav

July 17, 2025

5  out of  5
rating by Auggi Chav
"I Should have came to these professionals a long time ago!"
We responded:
"Thank you Auggi! We appreciate you!"
Profile photo of Macheo Hill

Macheo Hill

July 3, 2025

5  out of  5
rating by Macheo Hill
"I had a wonderful experience getting my insurance thanks very much"
We responded:
"Thank you Macheo!"
Profile photo of Myra Santos

Myra Santos

June 26, 2025

5  out of  5
rating by Myra Santos
"Awesome customer care and helping me understand my plan"
We responded:
"Thank you Myra! We appreciate you!"
Profile photo of Arturo Almanza

Arturo Almanza

June 23, 2025

5  out of  5
rating by Arturo Almanza
"Cristal was extremely helpful and was able to help me find coverage that I needed. She took her time to understand my family and I situation and put together a plan that worked for us. Her work ethic and caring nature made shopping for insurance easy."
Profile photo of Melissa Buchanan

Melissa Buchanan

June 13, 2025

5  out of  5
rating by Melissa Buchanan
"Cristal went above and beyond to help us get great coverage at an affordable price. I will recommend them to everyone!"
We responded:
"Thank you Melissa! Welcome to our State Farm family!"
Profile photo of Lucy Braddock

Lucy Braddock

June 1, 2025

5  out of  5
rating by Lucy Braddock
"Shelly was extremely great! Very patient and helpful. Thank you for everything!"
We responded:
"Thank you Lucy! We love you!"
Profile photo of James Dickerson

James Dickerson

May 28, 2025

5  out of  5
rating by James Dickerson
"Shelly was great! She worked with us to get us exactly and only what we needed."
We responded:
"Thank you James! Welcome to our State Farm family!"
Profile photo of Janette Hart

Janette Hart

May 28, 2025

5  out of  5
rating by Janette Hart
"Shelley gave us great service. She’s very thorough in explaining all the details of our insurance coverage."
We responded:
"Thank you Janette! Welcome to our State Farm family!"
Profile photo of Jeramy Robertson

Jeramy Robertson

May 9, 2025

5  out of  5
rating by Jeramy Robertson
"State Farm is still offering good rates with many different options. Shelly took care of getting my policy put into place. She was very knowledgeable and friendly throughout our conversations. Thank you Shelly and thank you State Farm!"
We responded:
"Thank you, Jeramy!! Welcome to our State Farm family!"
Profile photo of Garnet Englebrick

Garnet Englebrick

May 7, 2025

5  out of  5
rating by Garnet Englebrick
"Shelley is great to talk to and very clear with everything, every question I had she was able to answer. I also saved a ton of money switching to them"
We responded:
"Thank you!! Welcome to our State Farm family!!"
Profile photo of Denise Sciallo

Denise Sciallo

May 6, 2025

5  out of  5
rating by Denise Sciallo
"I've experienced great customer service and savings from Cristal! I highly recommend this State farm in Ennis Texas for great customer service and great savings.😊"
We responded:
"Thank you so much Denise!! Welcome to our State Farm family!"
Profile photo of Johnny Carroll

Johnny Carroll

April 23, 2025

5  out of  5
rating by Johnny Carroll
"Shelly made this crazy stuff enjoyable."
We responded:
"Thank you, Johnny! We're so glad Shelley was able to make the experience a fun one! We're so happy to have you and Debbie in our State Farm family!"
Profile photo of Carlos Luna

Carlos Luna

April 18, 2025

5  out of  5
rating by Carlos Luna
"Shelley did an amazing job when I need help with my current policy. Truly recommend this specific location and team members."
We responded:
"Thank you Carlos!!"