State Farm® Insurance Agent Cara Castellow

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Kiarra Hotchkiss

July 9, 2025

5 out of 5

"Cristal was so patient with me while being at work and trying to get my insurance set up in the process. It was a lot of back and forth calling. I appreciate her and she made the process so easy and was extremely nice!"

Myra Santos

June 26, 2025

5 out of 5

"Awesome customer care and helping me understand my plan"

Arturo Almanza

June 23, 2025

5 out of 5

"Cristal was extremely helpful and was able to help me find coverage that I needed. She took her time to understand my family and I situation and put together a plan that worked for us. Her work ethic and caring nature made shopping for insurance easy."

Melissa Buchanan

June 13, 2025

5 out of 5

"Cristal went above and beyond to help us get great coverage at an affordable price. I will recommend them to everyone!"

We responded:

"Thank you Melissa! Welcome to our State Farm family!"

Lucy Braddock

June 1, 2025

5 out of 5

"Shelly was extremely great! Very patient and helpful. Thank you for everything!"

We responded:

"Thank you Lucy! We love you!"

James Dickerson

May 28, 2025

5 out of 5

"Shelly was great! She worked with us to get us exactly and only what we needed."

We responded:

"Thank you James! Welcome to our State Farm family!"

sheila durham

May 27, 2025

5 out of 5

"Shelly was friendly, patient , knowledgeable and helpful!"

We responded:

"Thank you Sheila! Welcome to our State Farm family!"

Jeramy Robertson

May 9, 2025

5 out of 5

"State Farm is still offering good rates with many different options. Shelly took care of getting my policy put into place. She was very knowledgeable and friendly throughout our conversations. Thank you Shelly and thank you State Farm!"

We responded:

"Thank you, Jeramy!! Welcome to our State Farm family!"

Garnet Englebrick

May 7, 2025

5 out of 5

"Shelley is great to talk to and very clear with everything, every question I had she was able to answer. I also saved a ton of money switching to them"

We responded:

"Thank you!! Welcome to our State Farm family!!"

Denise Sciallo

May 6, 2025

5 out of 5

"I've experienced great customer service and savings from Cristal! I highly recommend this State farm in Ennis Texas for great customer service and great savings.😊"

We responded:

"Thank you so much Denise!! Welcome to our State Farm family!"

Johnny Carroll

April 23, 2025

5 out of 5

"Shelly made this crazy stuff enjoyable."

We responded:

"Thank you, Johnny! We're so glad Shelley was able to make the experience a fun one! We're so happy to have you and Debbie in our State Farm family!"

Carlos Luna

April 18, 2025

5 out of 5

"Shelley did an amazing job when I need help with my current policy. Truly recommend this specific location and team members."

We responded:

"Thank you Carlos!!"

IFRD DFW

April 3, 2025

5 out of 5

"Shelley asked the right questions to help me get the best coverage on my vehicles."

We responded:

"Thank you!"

Macheo Hill

July 3, 2025

5 out of 5

"I had a wonderful experience getting my insurance thanks very much"

James Miller

July 2, 2025

5 out of 5

"Amazing service, saved me a lot of time, very pleasant and I would recommend a million times over."

Vanessa Nash

June 23, 2025

5 out of 5

"I was looking for insurance online and Shelly called me. I honestly wasn’t expecting to talk to a person, but I am thrilled that I did. Shelly took the time to find about me and what my needs were and made recommendations and explained everything in detail. She was so personable and has such excellent communication skills that shopping for insurance was a very pleasurable experience. she answered my questions , and if I asked something she didn’t know, she found the answer and followed up on it! Best of all, I have much better coverage more customized to fit my needs and pay WAY less than I was before. I am extremely grateful!"

Susan Moore

June 2, 2025

5 out of 5

"Five Stars for Shelley Hamilton for excellence customer service. Very accommodating assisting with what plan works.. Now am awaiting on the actual document to see if what was discussed is actually what I will be paying monthly."

We responded:

"Thank you Susan! Welcome to our State Farm family!"

Daniel Godinez

May 31, 2025

5 out of 5

"We recently bought our first home and Shelley was beyond helpful and explained everything very clearly to help us make the right decision. I would definitely recommend to anyone needing help with any insurance needs."

We responded:

"Thank you Daniel! Welcome to our State Farm family!"

Janette Hart

May 28, 2025

5 out of 5

"Shelley gave us great service. She’s very thorough in explaining all the details of our insurance coverage."

We responded:

"Thank you Janette! Welcome to our State Farm family!"

H R

May 9, 2025

5 out of 5

"Awesome experience with Shelley Hamilton. I did a home and auto bundle through Shelley and it went fantastic. She explained the details, walked with me through the process and I'm SUPER HAPPY. I totally recommend Shelley Hamilton@ State Farm in Ennis Texas. She has become my go to person for All of my insurance needs. Try Shelley, you'll be elated that you did, trust me."

We responded:

"We think Shelley is pretty awesome, too! Thank you for your business and welcome to our State Farm family!"

Montana Marsh

May 6, 2025

5 out of 5

"I am a first time Insurance buyer!!!! My experience with Shelley was amazing she made it feel like she had my best interest in mind and she made me feel like she valued my needs not as just a customer but as a person"

We responded:

"Thank you so much for this amazing review, Montana! Welcome to our State Farm family!"

J

April 29, 2025

5 out of 5

"I love my State Farm in Ennis. Thank you Shelley for being no less than amazing. She was very knowledgeable and gave me insight on everything. I purchased vehicle and life insurance. I could not beat the prices at all. I couldn't ask for a better insurance company. Thank you!!!"

We responded:

"Thank you! Welcome to our State Farm family!!"

Meagan Kouns

April 23, 2025

5 out of 5

"Cristal was easy to work with and helped me compare numbers from other quotes I had received. She was transparent and overall got us all the coverage we wanted at a price we were okay with!"

We responded:

"Thank you, Meagan! We're glad Cristal was able to make it easy! We're so glad to have you and Justin in our State Farm family!"

Stephanie Brewer

April 16, 2025

5 out of 5

"Brittany has shown extraordinary professionalism, knowledge and patience during a challenging claims process. I'm grateful for her. Her recent promotion is well deserved and she will cause the Agency to thrive."

We responded:

"Thank you, Stephanie!! We love having you as part of our State Farm family!"

Casey Deckard

April 3, 2025

5 out of 5

"Shelley was amazing and she explained everything in detail and she was very patient would 100% recommend to others"

We responded:

"Thank you!! "